GENERAL CONDITIONS OF SALE
These general conditions of sale (hereinafter known as the “General Conditions of Sale“) shall regulate the goods offered and sold on the web site, inuitfurs.com (hereinafter known as the “Site“).
The goods purchased on the Site (hereinafter known as the “Products“) are sold directly by the company Inuit Furs Inh. Kaya Weissang, with its registered offices located in am Rathaus 2, 26639 Wiesmoor VAT 54/147/05727 and VAT Reg No DE316054030 (hereinafter known as the “Seller”).
You must read and accept these General Conditions of Sale to be able to send a purchase order. Non-acceptance of the General Conditions of Sale shall make it impossible to purchase goods from the Site
1.1 The General Conditions of Sale shall exclusively regulate the offer, the shipping and acceptance of the purchase orders for Products on the Site, between the Seller and Site users.
1.2 The Seller, by means of the Site, shall offer the Products for sale and shall perform its e-commerce activities exclusively in relation to its final end-users, who are adults and “consumers”, or rather, natural persons, who do not act in relation to any commercial, entrepreneurial, artisan or professional activities that might, eventually, be conducted (hereinafter known as the “Client“).
1.3 The offer and sale of the Products refers exclusively to the countries set forth in the list of shipment countries listed on the relative page of the Site, which can be reached by means of the Homepage.
1.4 The Seller, therefore, shall be entitled not to process any orders from individuals, other than the “consumer” and/or minors, from countries that are not included among the shipment countries or, in any case, orders that are not in compliance with its own commercial policy.
1.5 The General Conditions of Sale do not regulate the sale of goods or supply of services by individuals other than the Seller, even if they are present on the Site by means of links, banners or other linking methods. The Client shall undertake to check the conditions of sale, prior to sending orders and purchasing goods and services from individuals other than the Seller. The latter, therefore, shall not be held liable for the sale of goods and/or the supply of services by third parties and/or the execution of agreements between the Client and third parties.
2 PRODUCT PURCHASE ORDERS
2.1 The Client, in order to purchase one or more Products on the Site, must select the Products he wishes to purchase and add them to the shopping trolley. Once he has chosen the Products, the Client must go to the checkout on the shopping trolley web page, complete the order form electronically, in compliance with the relative instructions, and send it to the Seller.
2.2 The purchase orders may be made in English or other available languages on the Site.
2.3 The Product purchase orders may be made by the Client both by means of his, own account, if he has registered his details on the site, or as a “guest”, supplying, in this case, the personal details required to process the order.
2.4 Reference to the General Conditions of Sale has been set forth in the order form, as well as a summary concerning the main characteristics of each Product ordered, and the relative price (including all the applicable tax and duties), the methods of payment accepted and the delivery terms applied to the Products purchased, the shipment and delivery costs, the conditions established to assert withdrawal rights, and the conditions and times to return the Products purchased.
2.5 Prior to going ahead with purchasing the Products, by sending the order form, the Client shall undertake to read the General Conditions of Sale, which can also be printed, memorised or copied for personal use. The Client, by sending the order form, hereby declares that he has understood and approved the contents set forth in the form, as well as accepted the General Conditions of Sale and Use of the Site whilst, if he cannot, the order form cannot be sent.
2.6 Prior to sending the purchase order form, the Client can check the order details, as well as identify and correct any mistakes in entering the data.
2.7 Furthermore, when the order form is sent by the Client, this implies that the latter has undertaken to pay the price indicated in the order.
2.8 Once the purchase order has been accepted, the Seller shall undertake to send the Client a purchase order receipt, which shall contain a summary of the General Conditions of Sale, the information relative to the Products’ essential characteristics, a detailed indication of the price (including all the applicable tax and duties), the methods of payment, the conditions and ways of asserting the withdrawal entitlement and the delivery charges.
2.9 The Seller is entitled not to accept any purchase orders that are incomplete or have not been filled in correctly, which do not provide sufficient solvency guarantees or if the Products are unavailable. In these instances, the Seller shall promptly undertake and, in any case, within fourteen (14) days, running from the date on which the order was sent to the Seller, inform the Client, by e-mail, that the agreement has not been executed and that the Seller shall not process the purchase order. In the case in which the Client has already sent the order form and paid for the Products, the Seller shall undertake to reimburse the monies paid.
2.10 The order form shall be archived in the Seller’s data bank for the time required to process the orders and, in any case, in compliance with the terms of the law in force. The Client, if registered on the Site, shall be able to see the orders made, access his, own account and consult the specific section on the Site. The Client who has made the purchase as a “guest” shall be entitled to check the orders made by contacting Customer Services, as indicated in paragraph 11 “Customer Care” here below.
3 THE PRODUCTS’ CHARACTERISTICS
3.1 Original Products, characterised by the brand name, “Inuit Furs”, are exclusively offered for sale on the Site.
3.2 The Products’ essential characteristics have been set forth on the Site, in each Product description. The images and colours relative to the Products on sale might not, however, correspond to the real ones, caused by the Internet browser and/or monitor used.
3.3 Each Product is sold on the Site together with its identification tabor card, which constitutes an integral part of the Product.
3.4 The Government of Greenland, Ministry of Fisheries, Hunting and Agriculture confirms that sealskins of the below-mentioned species from Greenland derived from a legally and sustainable harvest of adult seals. It is a traditional hunt conducted by the INUIT communities for subsistence purposes.
Ringsæl – Ringed seal – Phoca Hispida
Grønlandssæl – Harp seal – Phoca groenlandicus
Klapmyds – Hooded seal / blueback – Cystophora Cristala
Remmesæl – Bearded seal – Erignathus Barbatus
Sealskins from the above mentioned species are not covered by any CITES’s appendices and therefore they do not require any export permit issued from neither the Greenlandic nor the Danish authorities in concern to the International Convention. Inuit Furs will provide all our customers with certificate following the COMMISSION REGULATION (EU) no 737/2010, laying down detailed rules for the implementation of Regulation (EC) No 1007/2009 of the European Parliament and the Council on trade in seal products.
4.1 The Product prices set forth on the Site are calculated in Euro (€) and include all the applicable tax and duties. The Product prices do include shipment and delivery costs.
4.2 The Product prices may be subject to variations. The Client shall undertake, therefore, to check the final sales price prior to sending the relative order form.
4.3 The payment conditions can be referred to on the Site FAQ page, which have also been set forth on each, individual purchase order form, and constitute an integral part of the General Conditions of Sale.
4.4 The Product purchase price, as set forth in the order form, shall be charged by the Seller when the Products are purchased.
4.5 In the case in which payment is made by credit card, the financial information (such as, for example, the credit or debit card number or its expiry date) shall be forwarded encrypted to banks or companies that supply the relative electronic distance payment services, without any third person whatsoever having access to the same. Furthermore, said information shall never be used by the Seller except for completing the procedures relative to the purchase, for which it was provided, and to issue any reimbursement in case of the Products being returned, further to asserting the withdrawal entitlement or to prevent or report fraud having been committed on the Site to the Police.
4.6 If the Product is delivered to a European Union country, it should not be subject to any Customs Clearance costs, such as import taxes and/or duties. If, instead, delivery is made to a country that does not belong to the European Union, the Products sold might be subject to Customs Clearance costs, such as importation taxes and/or duties, which are demanded on the Product’s arrival in the country of delivery. The Customs Clearance costs cannot be envisaged by the Seller in advance, and they shall, in any case, be fully borne by the Client. If you require some more information, the Client should contact the Customs and Excise office in the country where the Product is shipped.
5 PRODUCT DELIVERY
5.1 The Products, ordered on the Site, are sent by express courier service. The Product delivery costs, methods and terms have been set forth on the FAQ page, as well as on each, individual purchase form, and shall constitute an integral part of the General Conditions of Sale.
5.2 The Product delivery time, on the Site, refers exclusively to working days, explicitly excluding public holidays.
5.3 The Client must make the purchase order directly on the Site page relative to the country where the purchased Product shall be delivered. The Site should be capable of automatically recognising the country from which the Client is connecting, but you can change the Site reference country by means of the list of shipment countries that have been drawn up on the relative Site page. The orders made from one section of the Site relative to a country other than the one where the Products are to be shipped or to a country other than the one envisaged as the destination or to an address that is not admitted by the courier appointed by the Seller (such as, for example, P.O. boxes and Hold Mail services), shall not be accepted.
6 WITHDRAWAL ENTITLEMENT
Asserting the withdrawal entitlement
6.1 The Client shall be entitled to withdraw from the agreement executed with the Seller, only in case the product is visibly damaged.
6.2 The Client, in order to assert his withdrawal entitlement, may communicate his request to firstname.lastname@example.org
6.3 Alternatively, the Client shall be entitled to send an explicit, written communication concerning his request to withdraw from the agreement to the Seller, supplying his personal details (such as his name, surname, address and e-mail), the dates on which the Products were ordered and when they were received, the order number and the relative Products purchased by post to: Inuit Furs Inh. Kaya Weissang, am Rathaus 2, 26639 Wiesmoor – Germany.
6.4 When the withdrawal entitlement is asserted, the Product chosen cannot be directly replaced by another one; if the Client wishes to purchase a new Product, he shall have to start again and make another order.
6.5 The Client shall be held liable for the reduction in value of any Products, which has been caused to the same, other than what is required to establish the Products’ nature, characteristics and operating capacity.
6.6 The Seller shall be entitled not to go ahead with the withdrawal procedure if the Products are returned without their identification tags.
Return times and conditions
6.8 Products that are subject to withdrawal must be returned to the Seller. In order to go ahead with the returns procedure, the Client shall undertake to send the Products back, within fourteen (14) days running from the date on which the Client sent the Seller the relative withdrawal form, to Inuit Furs Inh. Kaya Weissang, am Rathaus 2, 26639 Wiesmoor – Germany – with the withdrawal form available from this page.
6.9 Payment of the costs incurred by returning the Products shall be charged to the Client.
6.10 You should return the Products inside the packaging sent by the Seller.
Reimbursement times and conditions
6.11 Once the Products have been received, the Seller shall go ahead with the ascertainment procedure relative to the conformity of the same with the terms and conditions set forth in Article 6.
6.12 If the inspection procedure is successful, the Seller shall undertake to send the Client, by e-mail, the relative, returned Products acceptance confirmation, and shall go ahead with reimbursing the price of the products returned.
6.13 Whatsoever payment method was adopted by the Client, reimbursement shall be activated by the Seller, further to checking the correct execution of the withdrawal entitlement, in the shortest time possible and, in any case, within fourteen (14) days from the date on which the Seller received the withdrawal communication. Reimbursement may be suspended by the Seller until receipt of the Products or until the Client has proven that he has sent the Products back, if previous thereto.
6.14 The Seller shall perform the reimbursement using the same method of payment that had been used by the Client for the initial purchase, unless explicitly agreed otherwise. If there is no match between the recipient of the Products indicated in the order form, and the individual who paid for their purchase, reimbursement of the monies paid shall be made in favour of the individual who paid, unless agreed otherwise.
6.15 If the terms and conditions to assert the withdrawal entitlement are not complied with, as specified in Article 6, the Client shall not be entitled to reimbursement of the monies previously paid in favour of the Seller; however, the Client may be able to reobtain, at his own expense, the Products in the state in which they were returned to the Seller.
7.1 In relation to the Client’s personal data processing, reference should be made to the Information provided on Privacy.
7.2 In order to take advantage of specific services provided further to the Client’s request, information specifications shall be supplied as well as specific authorisation when personal data is collected, if necessary.
8 APPLICABLE LAW AND DISPUTE SETTLEMENT
8.1 The General Conditions of Sale are regulated by Italian Law and, in particular, by the provisions set forth in the (Italian) Legislative Decree Law No. 206, dated 6th September 2005, the “Consumer Code”, with specific reference made to the provisions on the subject of agreements executed at a distance and by the (Italian) Legislative Decree Law No. 70, dated 9th April 2003, on some of the aspects concerning E-commerce.
8.2 In the case of any disputes arising, between the Seller and each Client, out of the General Conditions of Sale, the Client shall be entitled to access, by means of the link, https://webgate.ec.europa.eu/odr, the platform for settling online disputes supplied by the European Commission.
9 AMENDMENT OF THE GENERAL CONDITIONS OF SALE
9.1 The General Conditions of Sale may, at any time whatsoever, be amended by the Seller, even in relation to any legislative changes that might arise. The new General Conditions of Sale shall enter into force from the moment in which they are published on the Site. Clients are, therefore, invited to regularly access the Site to consult the most up-to-date version of them, prior to making any purchase
9.2 The General Conditions of Sale applicable to each agreement executed by the Client by means of the Site shall be those in force on the date on which the purchase was sent.
10 CUSTOMER CARE
10.1 If you require any assistance concerning the Products, or any further information, or if you wish to make any suggestions, complaints and/or requests, the Client shall be entitled to contact the Customer Services by means of the Contacts form care off the following:
– by e-mail: email@example.com
– by post: am Rathaus 2, 26639 Wiesmoor – Germany